Granger Warranty - powered by Granger Motors

Toggle menu
Common 2023 GMC Sierra 1500 Problems and How Warranty Coverage Helps

Common 2023 GMC Sierra 1500 Problems and How Warranty Coverage Helps

Whether you drive an AT4, Denali, Elevation, or SLT, understanding 2023 GMC Sierra 1500 problems is critical if you want to stay ahead of repairs and keep long-term costs under control. In this guide, we’ll break down the most frequent complaints, share relevant technical service bulletins (TSBs) and recalls, and explain how warranty coverage—especially extended coverage—can protect you from costly out-of-pocket repairs.

What to Watch for as Your Truck Ages and How to Avoid Expensive Repairs

The 2023 GMC Sierra 1500 is a refined, full-size pickup that blends rugged performance with upscale amenities. It’s a truck that appeals to both hardworking contractors and tech-savvy commuters—thanks to its broad trim lineup, multiple engine options, and advanced driver assistance systems. But as more owners put miles on their 2023 Sierras, a few common problems are beginning to surface.

Whether you drive an AT4, Denali, Elevation, or SLT, understanding 2023 GMC Sierra 1500 problems is critical if you want to stay ahead of repairs and keep long-term costs under control. In this guide, we’ll break down the most frequent complaints, share relevant technical service bulletins (TSBs) and recalls, and explain how warranty coverage—especially extended coverage—can protect you from costly out-of-pocket repairs.

How the 2023 Sierra 1500 Is Performing So Far

As a carryover from the 2022 refresh, the 2023 Sierra 1500 builds on GM’s effort to modernize the truck lineup with a more upscale interior, improved infotainment interface, and smoother ride quality. However, real-world use is revealing a few weak points across trims and engine types.

Some owners have reported drivetrain concerns, while others have noted glitches in the infotainment or electronic systems. Though many of these issues fall within the scope of the factory warranty, some don’t—and once the bumper-to-bumper coverage ends at 36,000 miles, repairs can get expensive quickly.

Common 2023 GMC Sierra 1500 Problems

Here are the top issues reported by owners, dealerships, and technician networks as of early 2024:

Problem Area

Description

Affected Models

10-Speed Transmission

Jerky upshifts or clunky downshifts under light throttle or low-speed load

5.3L and 6.2L V8 trims

Infotainment Freezing

Touchscreen becomes unresponsive, lags, or randomly reboots

SLT, AT4, Denali

Camera System Faults

Backup camera delay, distorted image, or blank screen

All trims with HD camera

Steering Feel or Noise

Slight clunking or vibration through the steering column over bumps

All trims

Electronic Parking Brake Faults

Warning light randomly appears or system fails to engage

Denali, AT4

These issues are most likely to appear after the first year of ownership—right around the time drivers begin nearing the end of the 36,000-mile bumper-to-bumper warranty.

Technical Service Bulletins (TSBs) and Recalls

GMC has issued several bulletins and recalls that confirm these problems. Here are the most relevant ones for 2023 Sierra 1500 owners:

These TSBs and recalls confirm that GM is aware of several electronic and mechanical issues affecting this model year.

Factory Warranty Coverage Overview

Every 2023 GMC Sierra 1500 comes with standard factory warranty protection. However, the length and scope of coverage vary by component:

Warranty Type

Coverage Duration

Bumper-to-Bumper

3 years / 36,000 miles

Powertrain (Gas Models)

5 years / 60,000 miles

Powertrain (Diesel)

5 years / 100,000 miles

Roadside Assistance

Matches powertrain duration

Corrosion Protection

6 years / 100,000 miles

While this coverage is solid during the first few years, it doesn’t last long enough for most long-term owners. Bumper-to-bumper coverage expires just as electronic systems—like cameras and infotainment—start to show problems.

What Happens After the Warranty Ends?

Once your truck is past the 36,000-mile mark, most non-powertrain repairs are your responsibility. Unfortunately, some of the most common Sierra 1500 issues fall into this category.

Repair Type

Average Cost

Covered Under Factory Warranty?

Infotainment unit replacement

$1,200–$1,500

No (after 36k miles)

Camera module repair

$800–$1,100

No

Steering column assembly

$1,400+

No

Parking brake module

$1,000+

No

Transmission valve body

$3,000–$4,000

Yes (under 60k or 100k miles)

As trucks age, issues with electronics and advanced driver assist systems tend to become more frequent—and more expensive to repair.

What Owners Are Saying

Owner forums and service records show a consistent pattern of infotainment problems, transmission roughness, and sensor glitches. Many owners praise the overall drive quality and capability of the 2023 Sierra 1500, but note that reliability concerns grow once factory coverage expires.

One owner on a GMC forum shared:
“Love the Denali Ultimate, but already had the infotainment freeze twice on long trips. Dealer did a reset but said it might come back unless I update the software again.”

Another technician added:
“We’re seeing early camera faults and transmission complaints on the new 1500s—same problems as the 2021–2022 models. Most of it’s minor, but without warranty coverage, the bills add up fast.”

Is Extended Coverage Worth It?

If you plan to keep your Sierra beyond 36,000 miles—or rely on it for daily driving, towing, or long road trips—extended protection is more than worth it. High-end trims come loaded with expensive components that are increasingly prone to failure as the vehicle ages.

Infotainment and camera systems alone can cost thousands to repair. Throw in any drivetrain or electrical failure and the repair bill could easily exceed the cost of an extended warranty.

To avoid these surprise expenses, visit GrangerWarranty.com and compare plans for your 2023 GMC Sierra 1500. Enter your truck’s details, choose your payment method, and checkout online with no upsells or pressure—just coverage that works when you need it.


Save money with the smartest extended warranty for GMC drivers.

Know Your Options Now

Select your Make and Model to start.

Related Articles

Stay up to date with the latest news from Granger Warranty